All sessions are held through secure, HIPAA‑compliant video. After booking, you’ll receive a private link — no downloads or special software required. Join from your phone, tablet, or computer anywhere in Virginia or North Carolina.
How do I schedule and appointment?
You can book anytime through our secure online scheduler or call (757) 713‑9883. If you have questions before booking, reach out through our Contact & Support page.
Who can book a session?
Any resident of Virginia or North Carolina, ages 16+, as well as couples (at least one partner must be in‑state).
Privacy & Security
Are sessions private and confidential?
Absolutely. Sessions are never recorded, and all information is protected under HIPAA and prefessional ethics laws.
Is the platform secure?
Yes. We use encrypted, HIPAA-compliant telehealth software. Each session has a unique, secure link.
Is the technology hard to use?
Not at all. If you can click a link, you can join your session. We're happy to help you test your setup beforehand.
Who We Serve
Do you work with adults, teens, or couples?
Yes - we support adults, teens (over the age of 16 yrs), couples, and military/veterans and their families.
Can my partner and I attend couples therapy from different locations?
Yes. Both partners can join from separate devices anywhere in VA or NC.
What To Expect In Therapy
What happens in the first session?
Your first session is a conversation — no pressure, no expectations. We explore your goals, your concerns, and what you hope to gain from therapy.
What if I'm nervous or new to therapy?
That’s completely normal. You set the pace and choose what to share. Our job is to create a safe, supportive space.
Pricing, Insurance & Payments
Do you take insurance? What are your rates?
Full details are on our Pricing & Insurance page. We offer transparent rates, guidance on using out‑of‑network benefits, and support for HSA/FSA payments.
Scope of Services & Referrals
What if I need something you don't offer?
We’ll help you find the right support. We maintain a network of trusted providers for medication management, psychiatric care, and specialized services.
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Additional Questions
Do you offer evening or weekend appointments?
Yes — we offer flexible scheduling, including evenings, to accommodate work and family life.
Do you work with military families who move frequently?
Yes. As long as you are physically located in VA or NC at the time of the session, we can continue working together.
Do you offer short-term or long-term therapy?
Both. Some clients come for a few focused sessions; others prefer ongoing support. We tailor therapy to your needs.
Do you provide letters, documentation, or forms (e.g., ESA letters, FMLA, disability)?
We can discuss documentation needs during therapy and determine what is clinically appropriate.
What if I need to cancel or reschedule?
We understand life happens. Please review our cancellation policy on the Pricing & Insurance page.
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